FAQ's


DOES CAR INSURANCE COVER HAIL DAMAGE REPAIR?
Yes, we use approved techniques and accept all insurance. Paintless dent repair is actually preferred by insurance companies.
 
IS YOUR WORK GUARANTEED?
Yes, we provide a lifetime guarantee on all paintless dent repair procedures.
 
WHAT IS YOUR EXPERIENCE?
Dent Out USA has repaired thousands of vehicles across the United States for over 26 years. We are fully insured for your protection.
 
HOW LONG DOES THE HAIL REPAIR TAKE?
Most repairs are completed in 24 hours or less and at a fraction of the cost of a conventional repair.
 
WHY SHOULD I CHOOSE TO USE PAINTLESS DENT REPAIR RATHER THAN CONVENTIONAL TECHNIQUES
PDR saves time, money and retains the original finish of your paint with no use of chemicals or body fillers.
 
HOW DOES PAINTLESS DENT REPAIR WORK?
We use special tools and dents are massaged out by hand by professionally trained technicians that permanently form the metal back to factory condition.
 
WILL THE DENTS YOU FIXED ON MY VEHICLE COME BACK?
No, paintless dent repair is a permanent solution to hail damage.
 
WHAT SIZE HAIL DENTS CAN BE REPAIRED?
Almost all hail dents large or small are able to be completely removed eliminating any indication that there was damage.
 
WILL PAINTLESS HAIL DENT REPAIR DAMAGE MY PAINT BECAUSE OF IT MOVING BACK AND FORTH?
No, it will not. Paint is actually quite flexible and can withstand movement.
 
HOW LONG DO I HAVE TO REMOVE HAIL DAMAGE BEFORE IT CAN NOT BE FIXED?
It does not matter how long your vehicle has had hail damage. It can still be repaired. We recommend speaking with your insurance company to check if they have any claim deadlines.
 
DO YOU USE EXTREME HEAT/COOLING TECHNIQUES SUCH AS DRY ICE?
No, we do not use any chemicals or extreme cooling techniques. We use custom-designed equipment to safely remove hail dents.
 
CAN I GET AN ESTIMATE OVER THE PHONE?
The vehicle needs to be physically inspected to accurately estimate the amount of damage and the repair necessary.
 
IS PAINTLESS DENT REPAIR SAFE FOR THE PAINT AND METAL ON MY VEHICLE?
Yes, we use approved techniques and equipment that eliminates the need for heating/cooling, chemicals, body fillers or paint matching. Your vehicle will continue to have the factory paint.
 
MY INSURANCE COMPANY RECOMMENDED A LOCAL AUTO BODY SHOP. DO I HAVE TO GO THERE?
No, it is your decision to have who you want to work on your vehicle!
 
WILL A HAIL DAMAGE CLAIM RAISE MY INSURANCE RATE?
No, collision coverage is different than comprehensive coverage. Hail Damage is a comprehensive claim which does not increase your rate.